Contact
In short: write your question in the form below and it goes straight to the developer who builds the indicators and the copier. The answer comes by email, from support@dctradelab.com, to the address you give.
Last updated: 6 November 2026
Anything about DC TradeLab: which of the NinjaTrader indicators suits the way you trade, how to install one and activate its licence, a NinjaTrader 8 setting that does not behave as expected, how the trade copier copies your own trades across your own accounts, or a custom indicator you would like built. Licence and pricing questions are welcome too.
The developer who writes the software reads every message. The answer goes to the email address in the form, from support@dctradelab.com, so a question about code is answered by the person who wrote it. If it is not in your inbox, look in the spam folder.
Write to support@dctradelab.com directly. With a licence, the customer portal has its own chat and Contact page. And to try the tools first, DC POC Candle is free.